Critical Success Factors in Outsourcing HR

Critical Success Factors in Outsourcing HR

People are a key resource for any organization. To outsource HR function means putting employees and their data into potential vulnerabilities. Hence it is an extremely sensitive decision that has to be carefully evaluated. From our work with clients, here are some factors that we believe need to be considered, before making an outsourcing decision.

  • Understanding company goals and objectives
  • Having a strategic vision and plan
  • Selecting the right vendor
  • Maintaining ongoing management of the relationships
  • Creating a properly structured contract
  • Keeping open communication with affected individuals/groups
  • Securing senior executive support and involvement
  • Paying careful attention to personnel issues
  • Justifying the financials
  • Using outside expertise

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